How Thanet Landlords Can Manage Difficult Tenant Relationships
21/08/2023 1604
Tips for Thanet landlords on how to manage and maintain healthy tenant relationships.

How to Manage Difficult Tenancy Relationships in Thanet

In this week’s lettings guide, we explore effective strategies landlords can employ to address tenant-related challenges.

Ensuring a Harmonious Tenancy in Thanet

Being a landlord involves more than managing property finances and maintenance. It's also about nurturing positive tenant relationships. Although most tenancies run smoothly, some can be challenging.

Preventing Tenant Disagreements

While tenant disagreements are unavoidable, implementing clear guidelines can mitigate potential issues. Consider the following:

  • Liabilities: Use the term 'jointly and severally liable' to clarify that all tenants share responsibility for rent and other contractual obligations.
  • Contact Details: Provide tenants with crucial tenancy-related contact information, ensuring they know whom to reach out to for different concerns.
  • Guarantors: If a guarantor is involved, ensure they understand their liabilities, especially if the tenants are friends.
  • Notices: Inform tenants about the correct procedure for serving notice and the implications if only some wish to vacate the property.

Addressing Tenant Disputes

Disagreements are natural when individuals cohabit. As a landlord, it's crucial to remain impartial. While mediation can be helpful, it can also complicate matters. If tenants have billing inquiries, guide them on responsibilities but avoid making commitments you're uncertain about.

Top Tip: When ending a tenancy prematurely, always consult the tenancy agreement for any potential charges and liaise with your letting agent for advice.

Managing Landlord-Tenant Conflicts

Occasionally, personality clashes occur. In such situations, remain professional and expedite any repair or maintenance tasks to prevent exacerbating the issue.

If you're consistently at odds with a tenant, consider delegating the property's management to your agent. This intermediary step can avert further conflicts and ensure the tenancy progresses without hitches.

Looking to lease a property? Reach out to the experts at Cooke & Co Estate and Letting Agents for guidance and assistance.

Managing a relationship with a tenant
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About Cooke & Co

Cooke & Co, a liked and respected estate agency trading since 1992, is conveniently situated in the picturesque seaside district of Thanet. We proudly operate from our local offices in the region's primary towns, namely Margate, Broadstairs, and Ramsgate. Additionally, our extensive reach encompasses the charming areas of Westbrook, Westgate, Birchington, Monkton, Manston, and Minster. Our presence in these diverse locales enables us to offer an enriched understanding and comprehensive service to the property market in these prime coastal towns and villages.

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Visit our main website at or contact us via email at If you would like a free instant valuation of your home, then visit our free instant valuation site.

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