Cooke & Co's Unparalleled Success at the British Property Awards.

Cooke & Co's Unparalleled Success at the British Property Awards

From 2017 to 2023, Cooke & Co has exemplified excellence in the UK estate agency sector, achieving consecutive wins at the prestigious British Property Awards. This recognition highlights our unwavering dedication to superior customer service and industry expertise.

Achieving Excellence Year After Year

Every year, our steadfast commitment to customer satisfaction and professional integrity in estate agency has been acknowledged with multiple accolades from the British Property Awards. This consistent recognition is a testament to our team's relentless quality and effort. Our journey of excellence in estate agency services began with our first win in 2017 and continues with a string of successes.

Triple Triumph in 2023

2023 marked a significant milestone for Cooke & Co with exceptional achievements across our branches in Margate, Broadstairs, and Ramsgate. We clinched customer service awards for estate agency services at all three locations, alongside receiving the coveted award for lettings. Damien Cooke, the driving force and founder of Cooke & Co, reflected on this accomplishment: "This remarkable achievement is a true reflection of our team's unwavering dedication and hard work. It's a proud moment for us all."

Damien continued, "Our teams, composed of exceptional individuals, aim for the highest standards in customer service. It's gratifying to see our efforts independently validated by the British Property Awards. Our success story, which began with our first win in Margate in 2017, continues robustly with our latest wins across Thanet."

Recognition from The British Property Awards

The British Property Awards' judging panel lauded our team's superior performance, particularly in customer service. Our agency has been shortlisted for several national awards, with results eagerly anticipated in the coming year.

The British Property Awards serve as a benchmark for exceptional customer service within the UK estate agency sector. The award's inclusivity and comprehensive evaluation process make it a significant recognition in the industry.

Robert McLean from The British Property Awards commented on the awards' inclusive nature: "Our awards are designed to be accessible to all estate agents, ensuring inclusivity. Winners stand out for their phenomenal customer service levels demonstrated consistently over an extended period."

The Judging Process

The rigorous judging process involves mystery shopping every estate agent against a set of 25 criteria to obtain a holistic view of their customer service levels. The detailed criteria ensure a fair and comprehensive evaluation of estate agencies across the UK.

Winning these awards is a clear indicator of an estate agency's commitment to excellence. At Cooke & Co, we are honoured to be recognised for our high standards, and we look forward to continuing to raise the bar in the property industry.

Understanding and recognising these achievements is crucial for anyone looking to engage with a reputable estate agency. For personalised advice and assistance in property matters, contact the award-winning team at Cooke & Co.

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About Cooke & Co

Cooke & Co, a liked and respected estate agency trading since 1992, is conveniently situated in the picturesque seaside district of Thanet. We proudly operate from our local offices in the region's primary towns, namely Margate, Broadstairs, and Ramsgate. Additionally, our extensive reach encompasses the charming areas of Westbrook, Westgate, Birchington, Monkton, Manston, and Minster. Our presence in these diverse locales enables us to offer an enriched understanding and comprehensive service to the property market in these prime coastal towns and villages.

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